Service Request & Warranty Info



  1. This warranty is applicable to:
    • KDK products purchased from KDK FANS (M) SDN BHD and its authorized dealers within Malaysia.
    • Manufacturing defects of defects arising from normal usage for the period of 12 months from date of purchase. Any parts replaced shall
      become the property of KDK FANS (M) SDN BHD.
  2. In the event of failure to present this warranty card, KDK FANS (M) SDN BHD and its authorized service agents have the right to decline any
    warranty claim.
  3. This warranty does NOT cover those parts subject to wear and tear and will be void if:
    • Particulars on this guarantee card is altered in any manner whatsoever.
    • The serial number on the product removed, tempered with or rendered illegible.
    • The damage is directly or indirectly caused by attack of household pests, abnormal voltage, voltage, flood, fire, theft, and lightning, any
      convulsion of nature or failure to follow operational instructions.
    • Products damaged due to tamper, alteration or repair by unauthorized person, misuse, negligence, riots or accident, or operation of the
      product contrary to the instructions contained in the products manual.
  4. This warranty card does NOT extend to external/internal appearances, remote control, buttons, knobs or blades.
  5. Claim for repair /service effected elsewhere will not be entertained.
  6. Outdoor service is only applicable for ceiling fans only.
  7. Warranty card together with the receipt must be presented when warranty claim is required.
  8. KDK FANS (M) SDN BHD reserves all rights to change terms and conditions of warranty without prior notification.
  9. KDK FAN (M) SDN BHD should not be liable for any liabilities and / or injuries arising from or incidental to the installation of KDK products.

Copyright © 2021 KDK Fans (M) Sdn. Bhd.